The AI in Finance Summit is returning to New York due to popular demand, this time accompanied by the AI in Insurance Summit. Across 2 days, 400 attendees will come together to learn from over 60 speakers about the most cutting edge advancements in the application of AI in the financial and insurance industries. Topics covered will include investment, fintech, financial compliance, financial forecasting, fraud detection, responsibility, deep learning and more. As the discussions around regulation, cybersecurity and ethics increase, these topics will take centre stage across both tracks at the summit. Sessions will focus on the explainability of algorithms used within the financial industry, and there will be presentations for business leaders and decision makers specifically as well to compliment the technical sessions.

What will be the main focus of your presentation at Efma's upcoming Insurance Summit? My presentation will focus on applying artificial intelligence (AI) to insurance for greater customer centricity. I'll also speak about embracing the shift from a product-focus to client solutions in insurance, how machine learning will enable a more seamless customer experience for insurance customers and ask whether machines will replace humans or if they will complement the work we are doing. What are the key innovations that your company is working on at the moment? Customer experience is one of the key topics we are discussing right now.